Terms and Conditions


1. About the Website

1.1. Welcome to www.enventit.com.au (the “Website”).

1.2. The Website is operated by Enventit PTY. LTD. (“Enventit”, “We”, “Us” or “Our”) ABN 88 627 378 009. Please read these Terms and conditions (the “Terms”) carefully. By using, browsing and/or reading content on the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of its products or Services, immediately.

1.3. Enventit reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Enventit updates the Terms, it will use reasonable endeavours to provide you with notice of updates of the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.

1.4. Enventit through the Website, helps event Organisers find the best Suppliers for their event and request quotes from one or multiple Suppliers. We also help Suppliers by allowing them to list their business on the Website, gain access to new customers and respond to quote requests made by event Organisers (“Quote Requests”). Together, but not necessarily limited to, this forms Our Services (“Services”).

1.5. Reference in these Terms to event Organiser (“Organiser”) means anyone procuring products or Services from a Supplier registered with Enventit. Reference to event Supplier (“Supplier”) means any provider of Services or products registered with Enventit. Reference to (“User”) in these Terms mean both and/or Organiser and Supplier.

2. Acceptance of the Terms

2.1. You accept the Terms by continuing to use this Website, by continuing to use this Website you acknowledge that you agree to be bound by these Terms. If you do not wish to be bound by these Terms, you should not continue to use this Website.

2.2. To access and use the Website you must be at least 18 years old. By accessing or using the Website you confirm that you are at least 18 years old.

3. Policies Incorporated In This Agreement

3.1. Enventit’s Privacy Policy forms part of this Agreement, please review the Privacy Policy which sets out how Enventit collects and manages your personal information.

4. Warranty and Acknowledgement

4.1. By registering or using the Website, all users:

4.1.2. understand and acknowledge that Enventit is an online platform for connecting event Organisers and Suppliers and is not itself a Supplier or Organiser of event Services of any kind and does not manage bookings between Organisers and event Suppliers; and

4.1.3. acknowledge and agree that only Suppliers, not Enventit, are responsible and liable for the provision and delivery of Services and products agreed to, and for complying with all requirements in connection with those Services.

4.3. Suppliers in seeking to offer, post or provide event Services, confirm that they, and anyone who may perform work for them, are properly and fully qualified and experienced, and licensed and insured, as required by the laws or regulations applicable to them and the Services and products which they may be offering.

4.4. Suppliers understand and agree that sending a quote does not guarantee the quote will be read, and using the Website does not guarantee they will be engaged by event Organisers for work.

4.5. Organisers understand that submitting a valid quote request does not necessarily guarantee a response or that a suitable quote for event Services will be received.

4.6. The Website and its content are provided to you without any warranty of any kind. Any content downloaded or printed from the Website retains all copyright protections, and you may not reproduce this Website or any of its content without the express prior written consent of Enventit.

4.7. Users acknowledge and agree that Enventit is not a booking service. The Website brings together event Suppliers and Organisers and acts to facilitate the quotation and initial contact process. Acceptance of a quote by an Organiser through the Website does not constitute a binding legal agreement with the Supplier. The Supplier must contact the Organiser following acceptance of a quote to negotiate acceptance Terms between them as the Supplier and you as the Organiser.

5. Account Registration

5.1. In order to access certain features of the Website, Users are required to register for an account through the Website ('Account').

5.2. As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including but not necessary limited to:

(a) Email address

(b) Legal name for individuals or legal trading name for businesses

(c) Preferred username

(d) Mailing address

(e) Telephone number

5.3. You warrant that all information you provide to Enventit in the course of completing the registration process will always be accurate, correct and up to date.

5.4. Once you have completed the registration process, you will be a registered member of the Website ('Member') and agree to be bound by these Terms.

5.5. You may not use the Services and may not accept the Terms if:

(a) you are not of legal age to form a binding contract with Enventit; or

(b) you are barred from receiving or providing the Services under the laws of Australia or other countries including the country in which you are a resident or from which you use or provide the Services.

5.6. Following registration, event Suppliers will be asked to provide further information about their business and the Services they offer. This information will appear on their personalised page which is created through the registration process and will be visible by Users of the Website.

5.7. For event Organisers, you will be able to browse through Suppliers listed on our Website and request quotes from them directly. You can also complete quote requests which will be sent to all Suppliers registered on the Enventit Website. Suppliers will be notified of your request and be able to send you quotes through the Website.

5.8. Organisers can accept one or more quotes from Suppliers (depending on their requirement), however Organisers have no obligation to accept a quote they have received.

6. Your obligations as a Member

6.1. Members are solely responsible for keeping personal passwords save and for all activity that occurs on their account, and you must notify Enventit immediately of any unauthorised use. Enventit is not liable for any losses by any party caused by an unauthorised use of your account, but you may be liable for the losses of Enventit or others due to such unauthorised use.

6.2. As a Member, you agree to comply with the following:

6.2.1. you will not allow any third party access to your Account. Any use of your registration information by any party other than yourself is strictly prohibited. You agree to immediately notify Enventit of any unauthorised use of your password or email address or any breach of security of which you have become aware;

6.2.2. you will use the Services only for purposes that comply with:

(i) the Terms; and

(ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;

6.2.3. you must not expressly or impliedly impersonate another Member or use the profile or password of another Member at any time;

6.2.4. any content that you broadcast, publish, upload, transmit, post or distribute on the Website ('Your Content') must always be accurate, correct and up to date;

6.2.5. without prior consent, Enventit reserves the right to alter, re-use or delete any of Your Content on the Website;

6.2.6. you agree not to harass, impersonate, stalk or threaten another Member of the Website where interaction with other Members is made available to you;

6.2.7. you will not use the Website for any commercial reason other than that specifically approved by Enventit; and

6.2.8. you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting personal information of Users by electronic or other means.

6.3. Suppliers must not fail to perform or deliver event Services as promised or agreed to on the Website.

6.4. Organisers must not accept a quote request if they have no intention of proceeding with the request and making payment. Enventit reserves the right to block you from the Website if such action is discovered.

7. User Restrictions

7.1. In addition to the Member obligations above, Users may not:

7.1.1. contact or communicate with any other User other than through the Website where contact has been established on the Website with the exception where the communication is regarding an accepted Quote Request. This includes engaging a User about a future event outside this Website;

7.1.2. misrepresent themselves (including their identity) or the event Services requested or offered by them through the Website;

7.1.3. request quotes if there is no intention to accept a quote or if the quotes relate to a fictitious event;

7.1.4. post any inappropriate content on the Website including posting content in incorrect areas of the Website to gain exposure or other benefit;

7.1.5. use any automated system including but not limited to robots, spiders, offline readers, scrapers to access the Website or contact our Users for any purpose;

7.1.6. perform any actions that unreasonably creates problems with the Website’s infrastructure or otherwise interferes with the proper working of the Website;

7.1.7. attempt to bypass security measures used to prevent or restrict access to the Website, or circumvent, disable or otherwise interfere with security features of the Website;

7.1.8. attempt to distribute viruses or any other malicious software or technologies that may harm Enventit or Users;

7.1.9. uses the Website in a way that violates any copyrights, trade secrets, or other rights of any third party, including privacy or publicity rights; and

7.1.10. circumvents or manipulates our fee structure or moneys owed to us.

8. User Content

8.1. Enventit may, at our sole discretion, allow Users to upload user content on the Website. You acknowledge and agree that you are solely responsible for all user content that you make available on or through the Website. 

8.2. By uploading or otherwise providing user content on the Website you grant Enventit the right to use such user content to promote the Website or event Services, or for any other purpose as we see fit including sharing this content on external social media platforms.

8.3. Enventit reserves the right at any time and without prior notice, to edit, remove or disable User content uploaded or provided to the Website and remove or disable access privileges for any reason.

8.4. Users are solely responsible for the accuracy of their content and responsible for monitoring their content which may at times be edited. Where content has been edited by Enventit, we will use out best endeavours to notify you of the edit that was made.

8.5. You also agree that Enventit may re-publish any information, graphics and data from your own Website and other marketing materials for the purpose of promoting you as the User or us as the Website.

9. Fees

9.1. Enventit does not charge Organisers any fee for use of the Website or Services it offers. Enventit at its absolute discretion has the right to introduce or alter this fee structure in the future. 

9.2. Enventit does not charge Suppliers a listing or membership fee for registering on the Website, nor do we charge commission on bookings made through the Website. Enventit at its absolute discretion has the right to introduce or alter this fee structure in the future.

9.3. Enventit charges fees for users to acquire Enventit Credits (“credits”). Suppliers need to acquire credits in order to establish contact with other users and respond to quote requests to potential customers. There is no fee charged to Suppliers for receiving quote requests, however to respond to a quote request they will need to use credits which they have purchased.

9.4. Suppliers can purchase credits as and when they are needed on a pay as you go basis. Current fees for Enventit credits are shown before purchase but typically range from $1.00 to $3.00 per credit (depending on the number of credits purchased). All credits purchased or otherwise allocated to a user account will have an expiration date of twelve months from the date the credits have been purchased or otherwise allocated to the user.

9.5. Suppliers agree to pay all applicable fees based on the payment Terms then in effect, regardless of whether you have an active account or you are a new member.

9.6. All payments to Enventit will be via our online payment provider eWAY, to whom you will provide your debit or credit card number and contact information.  The online payment provider will securely hold your card details in order to facilitate future purchases.

9.7. Our online payment provider has their own privacy and data collection practices and we have no responsibility or liability for these. For your reassurance, eWAY is certified as meeting Level 1 of the PCI DSS compliance criteria which is the highest level of compliance available and is the same level of data security of the biggest banks in the world. Further details can be found https://www.eway.com.au/.

9.8. Enventit does not issue any refunds and all payments are considered final unless specifically agreed by us on a case by case basis. No refunds will be issued to accounts which have been cancelled or closed by the User however if Enventit, at our discretion, terminates a User account, we will consider whether a refund should be awarded on a case by case basis.

9.9. For the avoidance of doubt, if Enventit ceases to operate or the Website is terminated, no refund will be issued by Enventit to any user for any unused credits. However, in the case Enventit decides to cease operating, reasonable notice will be provided to users allowing users to use the remaining balance of their credits.

9.10. If you have a question about a charge to your account, or you have reason to believe you have been incorrectly charged, you can contact us through the details provided on our Contact Page. You agree to leave at least forty-eight (48) hours for a response before taking further action.

9.11. Enventit credits have no monetary value and your purchase of credits does not represent a pre-funding of stored value that can be accessed or used in the future for any purpose. You agree that when you purchase Enventit credits, the purchase is final and non-refundable.

10. Intellectual Property Rights

10.1. Enventit content and the Website is exclusively owned by Enventit, any user content uploaded or otherwise provided to Enventit through the Website also becomes property of Enventit.

10.2. Users acknowledge and agree that all reviews submitted to Enventit about Suppliers are the sole and exclusive property of Enventit. You hereby irrevocably assign to Enventit all of your copyright and other intellectual property rights in and to all reviews. 

11. Reviews

11.1. Enventit has no obligation or liability which may arise concerning reviews submitted by Users on the Website, including but not limited to no obligation to acknowledge receipt of reviews. 

11.2. Notwithstanding clause 11.1. above we reserve the right to remove from the Website any review for any reason without notice. If we believe a review which has been submitted is fictitious or otherwise has not been posted in good faith, in addition to deleting the review we reserve the right to suspend or deactivate your account.

11.3. You represent and warrant that your reviews do not breach the rights of any other person or entity and you indemnify us and hold us harmless in respect of any financial damages, claims, losses or penalties that may arise as a result of the content of your reviews. This clause 11 shall survive any termination of your account or the Website.

12. Endorsement

12.1. Enventit is under no obligation whatsoever to undertake additional checks and processes to verify the identities, backgrounds or credentials of Users, nor do we make any representations about the validity of the personal information and other content provided by Users of the Website.
12.2. Enventit is not responsible for any damage or harm resulting from interactions with other Users. 

12.3. By using the Website, you understand and agree that any legal remedy or liability that you seek to obtain for actions or omissions of other users or other third parties will be limited to a claim against those particular users or other third parties. You agree not to attempt to impose liability on or seek any legal remedy from Enventit with respect to such actions or omissions.

13. Termination

13.1. Enventit may, in our discretion, and without prior notice, decide to suspend, deactivate or cancel your account in whole or in part. If we exercise our discretion under these Terms to do so, any or all of the following can occur with or without prior notice or explanation to you: 

13.1.2 your account will be deactivated or suspended, your password will be disabled, and you will not be able to access the Website or your user content; 

13.1.3 Enventit may have an obligation, or at our discretion, to communicate to other users that your account has been terminated, and the reason for its termination; and, 

13.1.4 in the event your account has been terminated or suspended, you will not be subject to any compensation by Enventit or any other User for any User content or Services provided.

13.2. Regardless whether you the User, or Enventit has terminated your account any user content uploaded or otherwise provided to Enventit through the Website will remain the property of Enventit and there is no obligation for any content to be destroyed, deleted or otherwise removed from the Website.

14. Notices

14.1. You agree that Enventit may provide you with notices by email, regular mail, or postings on the Website, or external social media at our discretion. 

15. Entire Agreement

15.1. These Terms, together with the Privacy Policy and any other legal notices or additional Terms and conditions or policies published by Enventit on the Website, shall constitute the entire agreement between you and Enventit concerning the Website or event Services obtained through the Website.

15.2. This Agreement and the relationship between you and Enventit shall be governed in all respects by Australian law and the parties to this Agreement submit to the exclusive jurisdiction of the courts of Australia.

16. Contact Information

16.1. If you have any questions about these Terms or the Website, please contact Enventit by sending an email to hello@enventit.com.au or by mail using the address details below:

Enventit Pty Ltd

PO Box 318